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Ways to Get Back In. Enter your iPhone's passcode and click Reset Network Settings on the prompt to proceed. NB: Resetting your device's network settings will delete all previously-saved Wi-Fi networks and cellular data configurations. By progressing through the troubleshooting guide above you should have fixed the issue and be able to download media files from WhatsApp once again. However, nothing in life is guaranteed.
If none of the above steps work, try deleting WhatsApp from your device and then reinstalling it from scratch. This nuclear option should fix the problem when all else fails. Just remember to back up your messages before uninstalling WhatsApp so you don't lose important conversations and files.
Hopefully, with the help of this guide, you can now download media from WhatsApp without any trouble. Think WhatsApp's message encryption makes it secure? Here are several ways your WhatsApp can be hacked. Sodiq has written thousands of tutorials, guides, and explainers over the past 3 years to help people solve problems with Android, iOS, Mac, and Windows devices. He also enjoys reviewing consumer tech products smartphones, smart home devices, and accessories and binge-watching comedy series in his spare time.
Check Your Internet Connection When you're having difficulties using an app that requires the internet to work, you should check that your internet connection is working correctly. Fix Cellular Data Issues Try turning off cellular data or mobile data and then turning it back on again. Image Gallery 2 Images. Image Gallery 3 Images. Share Share Tweet Email. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled.
Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again. Wiping the cache for Google Play can solve a few problems related to the Play Store. Cache files store information that helps your device load the application quickly. These files are recreated once you reaccess the application. The Data files of an application store data that includes all information saved on the app like high scores, usernames, and passwords.
When the data files are deleted, you must make sure that you write down any important information before deleting the files.
Go back to the app store and check if the apps begin to download now. If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data. You will notice a warning that will tell you that all data will be deleted.
Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device.
Google Play Services is the process through which your applications communicate with various sections of your device. It enables sync and ensures that push notifications are sent to the device apps on time. Google Play Services plays an essential role in the working of applications. A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store.
Once the cache files have been wiped, check if the problem is fixed. If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache. This time, you must tap on Clear Data to delete the data.
You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem.
Several readers found this to be an easy way of resolving their apps not downloading from the Play Store. Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now. Once the new updates are installed, your device will automatically restart.
After the restart, check if the apps are being downloaded to your device now. Resetting the Google Account can help you solve the problem of your Android not downloading the apps. When you reset the account, you will be deleting the entire account and starting all over again. It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again.
If the timing is out or a preceding line of code gets stuck for some reason, it can all go pear-shaped. A reboot will cause the phone to drop all the code it was processing and begin again. New processes will be loaded into memory, and you may be able to download the app without any errors. Authentication is a mobile process that requires the correct time to authenticate your device with Google Play and the download server.
Most of us have our phones to synchronize date and time with the network automatically, but it is worth checking. All you need do is check that your OS is in the right time zone. Ideally, you should never have to touch permissions as they are set automatically. Some security apps will mess around with these settings, but the Google Play Store can be sensitive to them.
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